The tool grows with you.
A flat monthly fee that keeps the tool current as your process changes—with reserved capacity from the team that built it.
A tool that matches your process on the day it ships will drift as soon as the process moves: a new supplier format, a new machine, a rule that changes with a regulation. Care is how it keeps up, without a new project every time.
What it includes
- Support with a guaranteed response time.
- Small improvements and new rules as they come up.
- Adaptation when the process changes—new formats, new systems, new requirements.
- A monthly review for the first six months, quarterly after that. The quarterly review revisits the map of what to automate next.
- Priority on our schedule: Care clients skip the queue of one new pilot per month.
Where the guarantee ends and Care begins
Defects in what we delivered, under unchanged conditions, are covered for sixty days after your First Tool goes into production—at no cost. Everything that comes from change is Care.
Without Care, each new request is quoted separately and queued for the next free slot. With Care, you have reserved capacity from a senior team and a guaranteed response.
How it starts
Care is priced and visible inside the First Tool proposal from day one, and it activates when the guarantee target has been met—not before. Flat monthly fee, never prepaid blocks of hours.
